Terms and Conditions

Welcome to the Orchid Apothecary website. By accessing or using this website, you agree to the following Terms and Conditions. Please read them carefully before making a purchase or using our services.

1. General Information:

This website is operated by Orchid Apothecary. Throughout the site, the terms “we,” “us,” and “our” refer to Orchid Apothecary. By visiting our site or purchasing products from us, you engage in our “Service” and agree to these Terms and Conditions.

2. Eligibility:

To use this website or make a purchase, you must be at least 18 years old or have the consent of a legal guardian.

3. Product Information:

• All products are handmade and may have slight variations in appearance, color, or scent.

• We strive to provide accurate descriptions and images but do not guarantee that product details will be error-free.

• Product availability is subject to change without notice.

4. Pricing and Payments:

• Prices for our products are listed in USD and are subject to change without notice.

• Payments are processed securely via trusted third-party providers. We do not store your payment details.

5. Shipping and Delivery:

• We aim to process and ship orders promptly. Delivery times may vary depending on your location.

• Once a package is handed to the carrier, Orchid Apothecary is not responsible for delays, damage, or lost items.

• Shipping costs are non-refundable unless required by law.

6. Returns and Refunds:

• Due to the personal nature of our products, we cannot accept returns on opened or used items.

• If you receive a damaged or defective product, please contact us within 7 days of delivery for a replacement or refund. Proof of damage (e.g., photos) may be required.

7. Intellectual Property:

• All content on this website, including text, images, logos, and product descriptions, is the property of Orchid Apothecary and is protected by copyright laws.

• You may not copy, distribute, or use our content for commercial purposes without our explicit permission.

8. Limitation of Liability:

• Orchid Apothecary is not liable for any direct, indirect, or consequential damages resulting from the use of our products or website, except as required by law.

• Our products are for external use only. Discontinue use if irritation occurs, and consult a healthcare professional if necessary.

9. User Conduct:

• You agree not to use this website for unlawful purposes or in violation of these Terms and Conditions.

• Harassment, abusive language, or unauthorized attempts to access our systems are strictly prohibited.

10. Third-Party Links:

Our website may include links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites.

11. Modifications to the Terms:

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the site constitutes acceptance of the updated terms.

12. Governing Law

These Terms and Conditions are governed by the laws of the State of Wisconsin. Any disputes will be resolved in the appropriate courts of Wisconsin.

13. Contact Information

For questions about these Terms and Conditions, please contact us at: contact@OrchidApothecary.com