Privacy Policy

At Orchid Apothecary, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard the information you provide when visiting our website or purchasing products.

1. Information we collect:

• Contact information: Name, email address, and shipping address.
• Payment Information: Billing details and payment methods, processed securely through third-party payment providers.
• Usage Data: Information about your interaction with our website, such as pages visited, products viewed, an preferences. 

2. How we use your information:

We use your personal information solely for the following purposes:

• To process and fulfill your orders.
• To communicate with you regarding your purchases, inquiries, or customer support requests.
• To send updates about promotions, new products, or events (only if you subscribe).

3. Information Sharing and Selling:

Your privacy is of the utmost importance to us.

• We do not share, sell, or rent your personal information to third parties.
• The only exceptions are trusted third-party service providers (e.g. payment processors, shipping companies) who assist in operating our business. These parties are bound by confidentiality agreements and use your information only as necessary to provide their services. 

4. Data Security:

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to safeguard your data, no method of transmission over internet or electronic storage is 100% secure.

5. Cookies and Tracking Technologies:

We may use cookies or similar technologies to enhance your browsing experience and gather website usage data. You can adjust your browser settings to manage cookies, but doing so may impact the functionality of our website.

6. Your Rights:

You have the right to:

• Access and update your personal information.
• Request the deletion of your personal data, subject to legal or operational requirements.
• Opt-out of receiving promotional communications at any time by following the unsubscribe link in our emails.

7. Third-Party Links:

Our website may contain links to third-party websites. Orchid Apothecary is not responsible for the privacy practices or content of these external sites.

8. Changes to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information.

9. Contact Us:

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at: contact@OrchidApothecary.com

Thank you for trusting Orchis Apothecary with your business!